1. Refund Eligibility
We accept refund requests within 3 days of purchase if:

• Less than 25% of course content has been accessed
• Technical issues persist after troubleshooting with our support team (+201098896207)

2. How to Request
Submit refund requests to:

• Email: info@eimtconsulting.com
• Phone: +201098896207
  Include in your request:
  🌀 Order ID number
  🌀 Detailed reason for refund
  🌀 Screenshot of payment confirmation

3. Non-Refundable Cases
❌ Course content access exceeding 25%
❌ Downloaded resources/certificates
❌ Third-party payment processor fees

4. Processing Details
⏱️ Refunds processed within 5-10 business days of approval
💳 Refunds issued in original payment currency
⚠️ Course access revoked immediately upon refund approval

5. Technical Support Requirement
🔧 All technical issues must first be reported to our support team (+201098896207) for resolution attempts before refund consideration

6. Additional Terms
📛 Chargeback disputes without prior contact will result in permanent course access termination
📝 This policy applies only to direct purchases through eimtconsulting.com